Please email with the following directions:

Email Subject: *Insert Order Number* - Return (ex: Order #15835 - Return)
Email Body: Please let us know what was wrong with the item(s) you ordered

  • Item(s) can be returned back within 10 days of delivery receipt
  • Item(s) must be unused and returned in original packaging, box and bubble wrap
  • Buyer is responsible for all return shipping costs + a 10% restocking fee
  • All returns must be authorized by a Pellatini member before refund process begins

Once your return has been approved, the Pellatini Team will contact you for further instructions on how to ship your item(s) back.

Final Sales:

Please note that all phone cases + apparel are not eligible for returns since they are custom item(s) made-to-order to support eco-friendly manufacturing. If any of these item(s) arrive damaged, please reach out to us with a picture of the issue and we will replace your product :)